Britam Holdings Plc has reported an 8% increase in pre-tax profit to Shs 7.9 billion for the financial year ended December 31, 2025, reflecting resilient performance across its diversified operations despite a challenging macroeconomic environment.
The Group’s results were driven by strong top-line growth, robust investment income and disciplined cost management, marking a solid close to its 2021–2025 strategic cycle dubbed EPIC².
Insurance revenue rose by 11% to Shs 41.7 billion, supported by sustained growth in both Life and General Insurance segments across Kenya and regional markets. Net investment income also grew by 4% to Shs 31.9 billion, underpinned by steady returns from a well-diversified portfolio.
Speaking during the results announcement, Group Managing Director and CEO Tom Gitogo said the performance reflects the company’s resilience and strategic progress.
“These results reflect the resilience of our business and the progress we have made in building a more agile, customer-focused and digitally enabled organization. We are entering our next strategy cycle from a position of strength,” he said.
Britam’s balance sheet remained strong, with total equity increasing to Shs 35.1 billion from Shs 29.5 billion, while investment assets expanded to Shs 220.7 billion, highlighting effective asset allocation and financial stability.
The year also marked the conclusion of the EPIC² strategy, which the firm credits for restoring profitability, accelerating digital adoption and enhancing operational efficiency. The milestone coincided with Britam’s 60th anniversary.
Looking ahead, the Group has launched its 2026–2030 strategy, ASCEND, which will focus on six key pillars: African expansion, sustainability and governance, customer-centricity, execution excellence, talent development and partnerships, as well as digital innovation.
In 2025, Britam advanced financial inclusion through the launch of Britam Connect, its microinsurance subsidiary, while also improving customer experience through digital transformation and branch upgrades. Customer satisfaction rose to 98%, reflecting enhanced service delivery and trust.
Despite the strong financial performance, the Board of Directors did not recommend the payment of a dividend for the year ended December 31, 2025.