Optiven Limited, one of the most influential names in Kenya’s real estate sector, is back with another bang, this time by winning the highly coveted Best Customer Service Excellence Award.
This award, which was given yesterday, recognizes the company’s consistent efforts to provide remarkable service and to positively impact lives through creative real estate
In a heartfelt statement, Optiven’s CEO, George Wachiuri, expressed profound gratitude for the recognition “We thank God for this award of the Best Customer Service Excellence Award. We share this acknowledgment equally with our people, our customers, and everyone who is behind the Optiven vision of transforming lives,” remarked Wachiuri during the award ceremony.
Optiven has been one of the most desirable names in the real estate scene over time because of its client-centric and creative approach to the competition in Kenya’s property market.
In essence, the company has embraced and put into practice excellence, morals, and innovation, and this has not only drawn to them a customer base of very loyal patrons but also has positively branded the company as a leader in real estate development.
Over time, the revenues of economic empowerment and social change programs have been among what people have lauded Optiven’s contributions to, that is, making it easy for Kenyans to access and acquire property and accumulate wealth.
This time round, the award is among the many that Optiven has accumulated over the years. These awards include one for innovation, another for excellence, the best employer award, and more.
The company receives these recognitions by their all-around approach to real estate, i.e., coupling the provision of quality services with the implementation of sustainable solutions that uplift communities.
Optiven remains true to the fact that it can never lose the upper hand to challengers in the real estate scene in Kenya, as long as it continues to put customer satisfaction above everything else and upholds the highest standards of integrity.
As the case has been so far with Optiven, the company’s large-scale mission to empower the masses and change lives through affordable and sustainable real estate ventures is still very much alive.
The Best Customer Service Excellence Award is Optiven’s middle-of-the-road to attaining their vision and continues to be an indicator of trust and excellence in the Kenyan real estate sphere.