The National Transport and Safety Authority (NTSA) has given motorists two months to collect their physical vehicle logbooks, warning that documents left unclaimed will be disposed of in line with its retention policy.
The authority said it keeps physical logbooks at its offices for a maximum of six months. After this period, any documents that owners have not collected become subject to disposal.
The latest reminder follows a public notice issued on June 11, 2026, when NTSA informed vehicle owners that it would no longer keep unclaimed logbooks beyond the six-month period.
Motorists have been urged to collect their documents to avoid difficulties when applying for services that require proof of vehicle ownership. NTSA warned that applications for services requiring a logbook copy must include the current or original physical document.
The authority said client will not be able to access services that require a copy of logbook without attaching the current or original logbook in their application.
To collect their documents, motorists must present their previous logbooks and national identification cards at the designated collection centres or NTSA offices. The documents will help officials verify their identities before releasing the logbooks.
NTSA had introduced its digital electronic logbook system on June 10, 2026, as part of its shift towards online vehicle registration services. Under the new system, applications processed before the transition still require owners to collect their physical logbooks. However, applications submitted after the change use digital e-logbooks accessible through the eCitizen platform.
The distinction means some motorists must still visit NTSA offices to obtain documents issued under the previous system, even as newer transactions move to digital records.
NTSA has advised motorists who are unsure about the status of their logbooks or the collection process to seek assistance before the deadline expires.
Vehicle owners can visit the relevant NTSA offices or Huduma Centres for guidance. They can also direct their questions to the authority through its official social media platforms.
Motorists have been encouraged to act within the two-month period to avoid losing access to their unclaimed physical documents and potential delays when seeking services that require logbook copies.
The authority’s warning highlights the need for vehicle owners to keep their registration documents accessible as Kenya continues to move towards digital transport services.