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NCBA partners with NALA payments to enhance remittance services to Africa

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NCBA Bank has officially announced a partnership with NALA Payments Limited, a global fintech firm specializing in remittance services to Africa. This collaboration aims to streamline and enhance money transfer services from markets such as the United States, United Kingdom, and European Union to various African nations.

NALA Payments has secured a remittance license from the Central Bank of Kenya, choosing to partner with NCBA due to the bank’s robust compliance standards. This strategic alliance is poised to not only expand remittance services across the regions where NALA operates but also fortify the financial ecosystem by integrating NALA’s innovative services with NCBA’s digital capabilities.

As part of this partnership, NCBA will act as NALA’s settlement bank in Kenya. The bank will facilitate foreign exchange services for last-mile settlements, allowing users to receive funds through mobile money platforms and traditional banks. This initiative is expected to significantly broaden access to digital financial services throughout the region.

“We are excited to partner with NALA to facilitate faster, safer, and more affordable money transfers to Kenya and the wider East African region,” said Mr. John Gachora, Group Managing Director of NCBA Group. He emphasized the bank’s commitment to digitization and innovation, noting that this partnership aligns with NCBA’s strategy to support fintech solutions and enhance financial inclusion.

Nicolai Eddy, COO of NALA, highlighted the importance of this partnership in enhancing the remittance experience for Kenyans globally. He stated, “NALA’s compliance with US, UK, and EU regulations aligns with the goals of the Kenyan Government and the Central Bank of Kenya. With remittances reaching $427 million in August 2024, we recognize the pivotal role these funds play in supporting livelihoods and driving the Kenyan economy. This partnership marks a significant milestone in our mission to improve the financial infrastructure necessary for the Next Billion.”

The collaboration between NCBA and NALA Payments reflects a growing trend in the financial services sector, focusing on digital transformation and improved remittance services that are crucial for economic development in Africa. As the demand for efficient cross-border payments continues to rise, this partnership aims to provide innovative solutions that enhance the lives of many Kenyans and others across the continent.

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