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TECHNOLOGY

Safaricom explores AI-driven, secure, and scalable digital solutions for Business

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Safaricom PLC has conducted its first flagship Innovation Day, bringing together over 100 enterprise decision-makers, tech partners, and customers at one event under the banner of “Powering What’s Next: AI, Resilience & Sustainable Innovation.”

The forum underscored Safaricom’s commitment to evolving from a traditional telecommunications provider into a strategic digital transformation partner for businesses. Discussions centred on cutting-edge innovations in cloud computing, cybersecurity, Internet of Things (IoT), and artificial intelligence (AI).

“As digitisation accelerates across all sectors, businesses are seeking trusted partners who offer secure, AI-powered and scalable solutions. We aim to be that trusted partner in their digital transformation journey,” said Frankline Okata, Acting Chief Enterprise Business Officer at Safaricom.

He emphasised that the Innovation Day not only showcased the company’s expanding ICT capabilities but also signalled com’s broader strategic intent.

“Safaricom Business Innovation Day represents more than a showcase; it is a declaration of intent. We are no longer just a connectivity provider. We are evolving into a strategic digital transformation partner, helping businesses harness technology to become more resilient, competitive, and sustainable,” he added.

By staging the event, Safaricom reinforced its enterprise growth promise, positioning itself as a purpose-led technology company ready to shape the future of business in Kenya and across Africa.