NCBA Bank has today announced advancements to the NCBA Now app to allow for the instant onboarding of new customers. With this latest addition to NCBA Now, customers can now enjoy a fully digital account opening process. This enhancement marks a significant milestone in their digital transformation journey.
Once downloaded, customers will open accounts on the mobile application and input their customer identification details, including ID Card details and photo recognition, as part of the customer verification process. The feature will be available 24/7, allowing customers to initiate the process any time, anywhere, at their convenience.
Speaking on the development, NCBA Group Managing Director John Gachora said, “At NCBA, we are committed to excellence in customer experience. This includes providing convenience and accessibility. That is why we have expanded our platform to enable our customers to have the capacity to open bank accounts on the go. It is well in line with our exciting journey to digital transformation.”
Additionally, customers will be able to set up savings and investment accounts through the mobile application. NCBA Bank assures its customers of advanced security measures, providing a shield of protection for their data on transactions made through the application, instilling confidence in the safety of their financial information.
For more information about NCBA Now and our new digital account opening feature, please visit our website at ncbagroup.com.