In today’s fast-moving digital world, people need technology that saves time and makes everyday tasks easier. Whether it is managing internet services, making payments or preparing for travel, customers increasingly expect everything to be available in one convenient place.
That is the idea behind the latest Safaricom’s My OneApp, which is now available on both Android and iOS. The upgraded version introduces new features and improvements designed to deliver a faster, smoother and more user-friendly experience for customers.
Designed for Simplicity
One of the standout improvements is the redesigned mini-apps view. The updated layout is simpler and easier to navigate, allowing users to quickly find the services they need without moving through multiple screens.
The cleaner interface means less time searching and more time getting things done. Whether checking account services or accessing digital tools, the experience has been designed to feel more seamless from the moment users open the app.
More Control Over Home Fibre
Customers using Home Fibre can now manage their Secure Internet directly from My OneApp.
Having this feature within the app gives users greater convenience by allowing them to access internet management services without switching to another platform. It places more control in customers’ hands while making home connectivity easier to manage.
Travel With Confidence
For people planning to travel, the upgraded app offers another practical benefit.
Customers can now enable roaming and purchase roaming bundles directly from My OneApp before beginning their journey. This helps travellers stay connected while away without the inconvenience of searching for alternative ways to activate international services.
Flexible Payment Choices
The latest version also improves the payment experience.
Customers can now choose among M-Pesa, Bonga, and ShirikiPay on a single payment screen. Bringing multiple payment options together makes transactions quicker and gives users the flexibility to pay using the method that best suits their needs.
In addition, customers can now set up Ratiba standing orders more quickly, making it easier to automate recurring payments in fewer steps.
How to Upgrade My OneApp
Getting started with the latest version is easy.
If you already have My OneApp installed, simply visit the Google Play Store on Android or the Apple App Store on iPhone. Search for My OneApp and tap Update if the latest version is available.
If you are using the app for the first time, download from your device’s app store, install, sign in using your mobile number, and begin exploring the upgraded features.
The latest version is available on both Android and iOS:
Android- https://play.google.com/store/apps/details?id=com.safaricom.mpesa.lifestyle&hl=en
iOS- https://apps.apple.com/ke/app/my-oneapp/id1496784664
