NCBA Bank has unveiled ConnectPlus, a new $6 million corporate banking platform powered by Intellect’s eMACH.ai Wholesale Banking Cloud, making it the first bank in East Africa to deploy Intellect’s cloud-based banking technology.
The platform marks a major step in NCBA’s digital transformation journey, designed to offer corporate clients faster transaction processing, expanded payment options, enhanced reporting tools, and improved cash liquidity management.
Speaking during the launch, NCBA Kenya Managing Director James Gossip said the new digital suite positions NCBA as a leading provider of corporate and SME banking solutions aligned with Kenya’s Vision 2030 digital economy agenda.
“NCBA’s digitally enabled transaction banking suite is a major move towards becoming a dominant bank that serves corporates and SMEs with a full array of products for all their local and international transaction banking needs,” said Gossip.
The upgraded platform features advanced security protocols, an intuitive interface, and open banking APIs, ensuring superior customer experience and faster rollout of innovative products. It also integrates key corporate banking services, including payments, collections, liquidity, and trade finance.
Intellect Global Transaction Banking (iGTB) CEO Manish Maakan lauded the partnership, noting that the transformation enables NCBA to stay ahead in catering to evolving customer needs. “Africa is one of the fastest-growing markets embracing digital transformation, and we want to be the right partner taking African banks to the global stage,” he said.
NCBA’s ConnectPlus will enable businesses to operate more efficiently, respond swiftly to market demands, and enjoy a seamless digital experience.
The complete digital transformation of NCBA’s Transaction Banking platform will enable the bank to:
An advanced integrated corporate banking digital platform:
With Account Services, Payments, Collections, Liquidity, Trade Finance, Host-to-Host services and other advanced utilities for corporate & commercial clients, NCBA delivers seamless user experience with improved operational efficiency.
Future-proof banking transformation with advanced architecture and technology: With a composable, cloud-native platform powered by microservices and open banking APIs.
Deliver superior customer experience with Contextual Banking Experience:
By providing the best contextual experience, through UX, operational & process innovation for different customer segments across channels.
Acquire competitive advantage:
Through digitization, enhanced technology and ability to roll out cash management products in record time to further shore up its revenue base
Rapidly acquire customers:
NCBA has the ability to quickly respond to customer needs, in-built configurable product setup for faster responsiveness as the market evolves
“With Intellect’s deep wholesale banking domain and regional expertise in digitally transforming transaction banking, NCBA is marching ahead to provide customer gratification and achieve operational efficiency. This project will ensure that NCBA becomes a distinguished bank known for superior customer experience.” Added Gossip.
With 100 branches and an extensive agency network across Kenya, NCBA continues to cement its position as one of the region’s leading digital and corporate banks.